Holiday Inn Express Hotel & Suites Amherst-Hadley

Room appeared clean.

Didn't use hot tub in pool area due to the odd color.

Room was clean and spacious.

Breakfast

The entire hotel was spotless. One friend insists on inspecting for bed bugs. Never has she seen a cleaner place!

The AC unit coming on and off during the night makes it difficult to sleep but I realize it has to be this way. Just wish someone would invent a better one. Slightly more expensive than others.

Spacious rooms, good coffee in the morning

Room was either hot or cool. The forced hot air kept my son up all night uncomfortably warm every time it kicked on. Washer was out of order with no other machine that I could locate. I don't like the breakfast but the coffee was good.

The staff were all extremely friendly and helpful. The room was comfortable and had the amenities we expected and needed.

We went mid-winter to enjoy an indoor pool only to find a pool that looks as if it has not been cleaned or maintained since it was built. The water was quite cold, a bit murky, and the bottom of the pool was peeling off so there were bits of cement everywhere. It just felt a little dirty. The hot tub water also seemed a bit murky and was extremely hot. The kids didn't seem to mind but we only swam once which was a big disappointment. While clean, the room and bathroom are dated so have a bit of a dingy feel. It is fine and we paid a very reasonable price for the room.

Breakfast was superb

The staff was very polite and helpful, anytime I asked for anything, they replied with smile and swift action. The continental breakfast had good variety of food and well cooked. My absolute favorite was the jacuzzi oh many pleasurable hours spent in that bad boy. The pool was nice but I think they put a bit too much treatment In it, as is was cloudy....at least I'm hoping that was the problem haha. It's also located nears store plaza and my favorite "The Four Seasons" which is open till 11pm everyday!

close to U MASS

IT's tricky getting into the parking lot and confusing getting from the lot back to the street. Couldn't reach the front desk to ask for a wake up call after letting the phone ring at least 30 times. Had to go to the desk myself.

Enough amenities, but nothing over the top!

Clean, Comfortable

Location, Bad access

The rooms were comfortable, clean and spacious. Breakfast was very good.

Helpful staff.

Great breakfast, nice pool and hot tub area as well.

clean room and bathroom, great decor, comfortable bed, awesome location.

This hotel has been my favorite for decades. You get what you pay for. The rooms are spacious enough. The breakfast is good enough. The hotel has an attractive, well maintained appearance.

Nothing to dislike.