Comfort Inn & Suites, Hadley MA (United States) - Deals & Reviews

No reason to complain, the venue met my requirements. Welcome base for traveling to Hadley and exploring local places. The location is great, you cannot beat it. I liked the amenities, such as a flat-screen TV with cable channels, a writing desk and an ironing set.

Room appeared clean.

Didn't use hot tub in pool area due to the odd color.

The entire hotel was spotless. One friend insists on inspecting for bed bugs. Never has she seen a cleaner place!

The AC unit coming on and off during the night makes it difficult to sleep but I realize it has to be this way. Just wish someone would invent a better one. Slightly more expensive than others.

Spacious rooms, good coffee in the morning

Room was either hot or cool. The forced hot air kept my son up all night uncomfortably warm every time it kicked on. Washer was out of order with no other machine that I could locate. I don't like the breakfast but the coffee was good.

The staff were all extremely friendly and helpful. The room was comfortable and had the amenities we expected and needed.

We went mid-winter to enjoy an indoor pool only to find a pool that looks as if it has not been cleaned or maintained since it was built. The water was quite cold, a bit murky, and the bottom of the pool was peeling off so there were bits of cement everywhere. It just felt a little dirty. The hot tub water also seemed a bit murky and was extremely hot. The kids didn't seem to mind but we only swam once which was a big disappointment. While clean, the room and bathroom are dated so have a bit of a dingy feel. It is fine and we paid a very reasonable price for the room.

close to U MASS

IT's tricky getting into the parking lot and confusing getting from the lot back to the street. Couldn't reach the front desk to ask for a wake up call after letting the phone ring at least 30 times. Had to go to the desk myself.

Enough amenities, but nothing over the top!

Great breakfast, nice pool and hot tub area as well.

clean room and bathroom, great decor, comfortable bed, awesome location.

clean and comfortable

The people in the neighboring room came in around 1 am., obviously drunk, and proceeded to shout and party for the next two hours. We should have called the front desk but we didn't want to turn on the lights and wake up our daughter, who sleeps through anything. This is nothing against the hotel, just our experience -- so rude!!!

A pleasant stay close to the Amherst College campus. Everything was as it should be, & breakfast (included) was a pleasant surprise. Listed as continental, it was instead a generous full breakfast, with juice, coffee, baked goods, omelets, & (amusingly) a machine that makes a fresh pancake in a minute at the press of a button.

Stayed overnight with my daughter to look at UMass. Hotel was near all the big box stores yet close to college and town of Amherst. Beds were comfy. Room was clean and there was a hot tub and pool which was nice after a long ride in the car. Only weird thing is the GPS sends you to the Home Depot Parking lot down the road. Hotel should put up a sign near the entrance on N. Maple Road. I would stay there again.

The location to eateries and some major stores

The breakfast

The staff was excellent in fixing our rooms. We did not get what we expected on check in so they went the extra mile to satisfy our needs.

Friendly staffs. When we complain about noisy neighbor at night, they upgrade us to a bigger room. Good breakfast choices!

The beds are comfortable, however the sofa bed mattress has seen its better days!